Day 2 was noticeably better than day 1. 1923, like Wish, is very crowded and close. But the service was pretty good. Everything else seemed to be smooth except that there is only half and half at the drink stations. Again, like the Wish. We have 5 more nights so no doubt it will keep improving.
Disney Treasure Maiden Voyage, first day impressions
So far many guests are unimpressed. Day 1
- Coco was extremely slow.
The dining experience at Coco was frustratingly slow, with an hour-long wait just to receive the appetizers. From start to finish, the entire meal stretched over two hours, which felt excessive and poorly managed. This left many guests feeling impatient and disappointed.
2. It was very, very loud at Coco.
The noise level at Coco was overwhelming, making it difficult to enjoy a relaxed dining atmosphere. Conversations were drowned out, and the environment lacked the tranquil charm you’d expect from a Disney cruise experience. It felt more like a bustling cafeteria than a high-quality dining venue.
3. The Coco decor is like that of a cheap cafeteria or a McDonald’s. Compared to the Magic, Wonder, Dream, and Fantasy, it looks like they cheaped out.
Coco’s decor lacked the signature Disney touch, feeling more like a low-cost cafeteria or fast-food chain. This was a stark contrast to the enchanting ambiance of Disney’s other ships, like the Magic, Wonder, Dream, and Fantasy. It seemed like corners were cut, leaving guests longing for the usual elegance and charm.
4. Staterooms: The room was not made up even at 10 of eight.
The stateroom service was subpar, with rooms not being made up even late in the evening by 7:50 PM. This lack of attentiveness left guests feeling neglected and frustrated. Such delays are not what one would expect from Disney’s typically high standards.
5. The layout is still poorly thought out like the Wish, but it was too late to change the poor design.
The ship’s layout was cumbersome and poorly designed, reminiscent of the Wish’s criticized structure. Navigating the ship still feels counterintuitive, and the design flaws detracted from the overall experience. Unfortunately, it seems these issues were set in stone long before launch.
With seven years to prepare for the Treasure and over 26 years of cruise experience, Disney’s execution felt surprisingly amateurish. Many guests expected a polished and magical experience, but it fell short in several areas. Disney must prioritize quality over rapid expansion to preserve the charm and excellence that make their cruises special.
Hopefully day 2 improves. I’d also add that compared to the Dream and Fantasy maiden voyages the sailing from Port Canaveral experience didn’t compare: it was just a regular sailing.
Temporary Suspension of Disney Cruise Line Departures
“Temporary Suspension of Disney Cruise Line Departures
Disney Cruise Line is suspending all new departures through May 17, 2020, Disney Magic Sailings through June 7, 2020 and sailings to/from Vancouver until the end of June.”
What will be telling is what happens with the Magic next month. Will they send her to Europe mid/late May to be ready for the Med in early June? If they don’t, wow.
We did the Magic Transatlantic in May 2019 and it was wonderful.
Disney Cruise NEW Coronavirus policy allowing full refund for future cruises
Disney Cruise’s new policy from today
Guests scheduled to sail between now and May 31, 2020, can now change their reservation up until the day before embarkation and receive a 100% cruise credit to be used for a future sailing within 12 months of their original sail date by calling the telephone number above. The credit is non-refundable and standard prevailing rates will apply.
Given the uncertainties for people sailing this spring this was a wise change for Disney.
Without clear policies as to what happens to guests on a quarantined ship – as is shown in California the last few days – Disney needed to address this.
Feb 29 from Disney Cruise about Coronavirus
New information from Disney Cruise Line about the coronavirus from about 5 minutes ago:
Dear …,
On Thursday we sent you an email about your upcoming cruise vacation and the proactive steps we are taking in regard to Coronavirus Disease 2019.
As we mentioned was possible, information continues to evolve and today public health officials have issued additional travel guidance and some of our ports of call have provided further information regarding who they will allow into their ports based on travel history. Therefore, the following updated guidelines are in effect and may continue to evolve as more information becomes available:
•Any guest or crew member who has traveled from, to or through China, including Hong Kong and Macau, South Korea, Italy, Iran or Japan, within 14 days of their sailing’s departure will not be able to board our ships.
•Any guest who has been in contact with someone from these areas, including guests with connecting flights in these locations, also will not be able to board, nor will anyone who has helped care for someone suspected or diagnosed with coronavirus, or who is currently subject to health monitoring for possible exposure. Guests who have air travel booked through Disney Cruise Line will automatically have their flights rebooked on an alternate route. Guests who booked their own air travel arrangements should contact their airlines directly to make the appropriate changes.
•As is always our practice, we screen all guests before they board and anyone who feels unwell with gastrointestinal or flu-like symptoms (fever over 100.4º F, chills, cough or difficulty breathing) will not be permitted to sail.
•If your cruise includes a stop in Nassau or Castaway Cay, please note that The Bahamas will not allow anyone to disembark in any Bahamian port if they have been to China in the past 20 days prior to arrival. These guests may be able to sail but will be unable to visit The Bahamas.
•If your cruise includes a stop in Jamaica, please note that in addition to the locations noted above, officials there also will not allow guests who have visited Singapore within 14 days of arrival to come ashore. These guests may be able to sail but will be unable to visit Jamaica.
If any of these situations apply to you, please contact us at 1-866-325-2112 or 407-566-3510 so that we can discuss your options.
Disney Cruise Line consistently receives among the highest public health inspection scores and has rigorous sanitation standards. We also have a comprehensive plan that outlines protocols for managing illness and closely follow the guidance of public health officials. Some of these procedures include:
•Training for all of our crew members on how best to prevent the spread of illness onboard.
•A health questionnaire completed by all guests and crew members to screen for illness before they board the ship.
•Extensive cleaning and sanitation of high-traffic areas (e.g., handrails, doorknobs and elevator buttons) and children’s facilities.
•Comprehensive cleaning of all staterooms twice a day, and additional disinfection when necessary.
•Medical clinics on our ships staffed with experienced doctors and nurses and stocked with supplies and medications to treat a variety of illnesses.
According to public health authorities, you can also help prevent the spread of illness by frequently washing your hands with soap and water for at least 20 seconds, especially after using the restroom and before eating. Parents can supervise their children to ensure they wash their hands thoroughly. In addition, Disney Cruise Line has sanitation wipes conveniently available in multiple places on its ships, including entrances to dining areas. Covering your nose and mouth with a tissue (or with your upper sleeve) when sneezing, and avoiding sneezing or coughing into your hands or without covering your nose and mouth, is recommended.
If at any time during your cruise you believe you are ill, we ask that you please contact the ship’s Health Center immediately. Our doctors and nurses are available to make sure you receive the appropriate medical care.
Please know that your health and safety, as well as that of our crew, is our primary focus. We are committed to keeping you informed and updated, and are happy to address any questions you have in advance of your cruise and once you’re onboard. We look forward to welcoming you aboard and providing you with a magical cruise experience.
Sincerely,
The Cast and Crew
Disney Cruise Line
Norwegian Cruises bans Chinese-passport holders, passengers who traveled to China within 30 days
“Any guest that holds a Chinese, Hong Kong, or Macau passport, will be unable to board any of our ships, regardless of residency.”- Norwegian Cruises. Additionally they are banning anyone who has traveled to mainland China or visited an airport in the country in the 30 days prior to departure.
Royal Caribbean bans Chinese passport holders from ships due to Coronavirus
“Any guests holding a Chinese, Hong Kong, or Macau passport, regardless of when they were there last, will not be allowed to board our ships. Regardless of nationality, any guest or crewmember traveling from, to, or through mainland China, Hong Kong, or Macau less than 15 days prior to their sailing will be unable to board any of our ships.” – Royal Caribbean
Disney Cruise Line Coronavirus questionnaire.
Disney Cruise Line has revised their health questionnaire to ask questions regarding Coronavirus as of the Magic Feb 6, 2020 sailing from PortMiami per Robert Saylors on Twitter.
The 2019 Novel Coronavirus threat has impacted cruise travel to the Bahamas recently and travel worldwide including prohibiting travel to the Bahamas if the passenger has traveled to China in the previous 20 days. The revised questionnaire reads as follows:
- Have you or any occupant of your stateroom travels from or through China, including Hong Kong or Macau, in the past 14 days?
- Have you or any occupant of your stateroom had cloys contact with, or helped care for, anyone suspected or diagnosed as having Novel Coronavirus, or who is currently subject to health monitory for possible exposure to Novel Coronavirus?
- The Bahamas will not allow anyone who has been in China in the past 20 days to disembark at any Bahamian port of call. Have you or any occupant of your stateroom been to China, including Hong Kong or Macau, in the past 20 days?
- Do you or any occupant of your stateroom have a fever (100.4ºF / 38ºC or higher), feel feverish, or have chills, a cough or difficulty breathing?
- Within the last 3 days, have you or any occupant of your stateroom developed symptoms of volition or diarrhea?
Updated health questionnaire with more questions (boarding today). pic.twitter.com/UEVv7UiPDE
— Robert Saylors (@RobertSaylors) February 6, 2020
The Diamond Princess cruise ship has been under a two week quarantine at sea near Tokyo, Japan and in all likelihood other ships will be impacted.
Updates on February 6-7, 2020: A Cruise ship bound for New Jersey will have the passengers tested for coronavirus. And as of Feb 7, it is occurring.
As of February 6, 2020, Disney has stated this, in part:
We previously asked guests who had traveled through mainland China within the 14 days prior to their arrival to contact us. In an abundance of caution, we are expanding this measure to include guests that have traveled through Hong Kong and Macau. Given the unique environment of a cruise ship, guests and crew members who indicate they have traveled from or through China, including Hong Kong and Macau, in the 14 days prior to embarkation will not be able to board. In addition, The Bahamas will not allow anyone to disembark in any Bahamian port of call if they have been to China in the past 20 days prior to their arrival.
Feb 7, 2020: Now Royal Carribean has announced it is banning all Chinese passport-holders from their ships:
“Any guests holding a Chinese, Hong Kong, or Macau passport, regardless of when they were there last, will not be allowed to board our ships,” Royal Caribbean said. “Regardless of nationality, any guest or crewmember traveling from, to, or through mainland China, Hong Kong, or Macau less than 15 days prior to their sailing will be unable to board any of our ships.”
Disney Cruise Line changes Fantasy destination to St Lucia instead of Martinique
Today Disney Cruise Line announced they are changing the July 1, 2020 destination for the Disney Fantasy from Martinique to St. Lucia due to changes in the Martinique passport requirements.
Martinique is very nice, having been there twice on the Fantasy, but this is the first trip to St. Lucia for the Fantasy.
St. Lucia is nice also, and the Pitons worth seeing, but the port itself isn’t as cruise friendly as Martinique in my view. I guess well see!
We are writing to provide you with important information regarding your June 27, 2020, 9-night sailing aboard the Disney Fantasy.
We recently became aware that Martinique now requires all Guests going ashore have a passport. Knowing the impact this change will have on our Guests without passports, we have made the decision to visit Castries, St. Lucia instead of Fort-de-France, Martinique on July 1, 2020. St. Lucia boasts mountainous peaks, lush rainforests and breathtaking vistas. We know our Guests will enjoy this popular port.
We look forward to welcoming you onboard and providing you with an exceptional cruise experience.
Bahamas prohibiting disembarkation of cruise guests due to coronavirus, including Disney Cruise Line
Disney Cruise Line as of February 1 is stating that “The Bahamas will NOT allow anyone to disembark in a Bahamian port of call if they have been to mainland China in the past 20 days.” which impacts people going to Castaway Cay or Nassau (or other ports).
Other cruise lines have also been impacted.